Policies

 

APPOINTMENTS

-Appointments can be made by phone, text(516-874-3577), online during business hours

-Please arrive 5 minutes before your appointment

-Clients who are 15 minutes late will be asked to reschedule

-Eyelash extension appointments generally take 60-90 minutes. Duration of procedure is different for all clients because of condition of lashes/extensions and number of extension pieces applied.

-Given that your appointment may take up to 90 minutes, please plans accordingly.

-Please remove all eye makeup prior to your appointment. By not thoroughly removing your eye makeup, technician must use the allotted time on removing eye makeup instead of applying extensions.

 

SAFETY

-Our technicians use very sharp instruments and are very detail oriented and our work requires an extreme amount of concentration.

-For your safety as well as safety of your children, we do not allow anyone under the age of 12 in the salon.

-We love pets! But unfortunately, there are a lot of clients who are allergic to animals.

For this reason, we cannot have any pets in the salon.

-We welcome all service animals in the salon.

 

COUPON/PROMOTION

-All promotion cannot be combined with other offers.

-If you have more than one coupon/promotion offer, we will apply whichever is greater for your service.

-On the week of your birthday, we offer 50% off any eyelash extension service.

You must present a proper identification to receive the promotion.

 

REFERRALS/REVIEWS

-For each referral, you will receive one stamp.

-Referee must mention the referrer‘s name at the time of her visit and receive 10% off her eyelash extension service.

 

STAMP

-We are not responsible for lost stamped business card. Please leave your stamped business card with us to keep in your file if you cannot keep them safe.

 

REFILLS

-We do not do refill service that were not done at Blooming Lash. No Exceptions

-You must get your eyelash extensions removed in order to receive a new set with us.

This is to avoid any complications from mixing different adhesives and materials from work done by other salons.

 

SERVICE SATISFACTION/REMOVAL

-Client satisfaction is most important to us. We want you to love the result and your experience at Blooming Lash, so we will try our best to accommodate your needs.

This is the reason why we do a lengthy consultation before the procedure.

-In case of dissatisfaction from extensions falling out too quickly or any discomfort to your eyes, please contact us or stop by within 3 days and we will try to accommodate your needs as best as we can.

-Between 3-8 days, fill ins will be $.50 per extension.

-However, if you change our mind about length and curl, and would like to remove the extensions, there will be a $30 removal fee.

 

-Though very rare, if you experience allergic reaction to our products, removal of extensions will be free of charge.

-If you are concerned about allergies, we can perform allergy test by applying 10 pieces of extensions each eye. ($35)

 

-If you are a returning client and would like to completely change length/curl, normal removal charge ($30) will be applied.

 

GRATUITY

-Gratuity is not included in any of the services. Customary gratuity for a salon service is 20%, at your discretion.

Suggested gratuity:

NEW SET GRATUITY 2 WK GRATUITY
70 MINK EXTENSIONS 129 26 65 13
90 MINK EXTENSIONS 149 30 85 17
110 MINK EXTENSIONS 169 34 100 20

 

I acknowledge that I have received, red and understand the policies of Blooming Lash. By signing below, I am agreeing to the policies of Blooming Lash.